Our Promise

Life is too busy and your time is too valuable to care for your home on your own. Let Home Care & Repair handle the work, so you can focus on what matters most.

Detailed Estimates
Fair Pricing
Convenient & Efficient Scheduling
Professional, Skilled Craftsmen
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Honest & Open Communication
“On the Way” Text Messaging
A Thorough Clean-Up After Every Service
One-Year Guarantee on All Labor

Our Promise to You

Our pledge is simple. We promise to treat you and your home with care and respect.

Every Home Care & Repair project, whether it is a home improvement project, repair or maintenance work, is backed by our 5-Point Promise guaranteeing that your experience with us is nothing short of smooth and enjoyable.

Here’s what Home Care & Repair promises:

1.

Remarkable and Prompt Communication

Customer service is a vital part of our business. That’s why you can expect to be greeted by a friendly voice on the other end of the phone during regular business hours, 8:00 AM to 5:00 PM, Monday through Friday. If you happen to reach us outside of our normal business hours, we will contact you immediately in the morning of the following business day. All email inquiries will also be returned with two hours of receipt.

In addition to being responsive to your questions, comments or concerns, you can expect to receive detailed estimates from any of our team members in a timely manner—striving for a prompt and remarkable experience.

Communication

2.

Clean, Organized, and Safe Work Areas 

We promise to maintain a clean, organized, and safe work area that minimizes disruption to your family and your daily routines. Before starting any construction work, we lay down protective coverings, install dust barriers around the work area, and stack materials and tools as neatly as possible. Being considerate and respectful of you and your home is important to us. Rest assured; you can also expect our technicians to never smoke on your property.

3.

One-Year Workmanship Warranty

Demonstrating our commitment to quality, every Home Care & Repair project is backed by a one-year workmanship warranty. If you find defective or incorrect workmanship from normal use within a year of project completion, we will provide necessary repairs at no cost to you.

Materials usually have their own separate warranties. We will gladly help clients with material warranty issues by providing clear costs for replacing materials under the manufacturer’s warranty.

4.

Professional Technicians Who are Personable and Easy to Work With

Rest easy knowing that you made the right choice in hiring professional technicians who are not only licensed, insured, and bonded, but are also personable, thoughtful and care about the outcome of your project. Each skilled laborer we employ is genuinely motivated to achieve the best results in their work, taking personal responsibility to exceed your expectations.

5.

Affordable Pricing


You will know estimated costs for repairs or improvements before any work is performed. Any changes to a project, for any reason, will be handled through a formal and transparent Change-Order process that requires your approval before work begins.

Customer Reviews

We are thrilled that Riverside has launched this division so we know that we have someone reliable to call for smaller projects. In addition to trusting them with the knowledge to complete the work, they were adaptable to our complicated work schedules and thoughtfully accommodating to our dog who does not do well with strangers in the house. We will definitely call them regularly for our repair and improvement needs.

— Susan C.

Our experience with you has been truly excellent…thank you all for that. What I appreciate most about Dakota is his attitude and his work ethic. He was friendly, focused and very open. It was very good to work with him. It is brilliant that you all developed this business; it is badly needed in this area and I will definitely call you all when we need things done around the house.

— S. Welch

Home Care & Repair did a great job for me! Their handyman called to ask if he could arrive about 20 minutes early, he introduced himself and asked if the van was parked in an OK spot in the driveway. He got to work and even though it took him longer than expected, he let me know why and gave a fair price. It wasn’t a very messy job, but he still took a few minutes to clean up. I have a couple more projects to complete around the house and will certainly call them back. Happy to know they are around town now.

— Jen W.